No, while we do print onsite, testing filament etc. We don’t offer a printing service, we can however certainly point you in the right direction.

Yes, we are accepting resellers of our 3D META filament, resin and META FLEX build plates. Please get in touch with us at info@3dmeta.com.au

3D printers come with a minimum of 12 months warranty.

For all warranty claims please contact us at info@3dmeta.com.au

No, but we’re always available to assist if you have any questions or point you in the direction of someone who can help.

The 3D printing community is great when it comes to assembly and troubleshooting videos, blogs etc. Have a look to see if you can find a video that helps, or alternatively drop us an email at info@3dmeta.com.au and we’ll be happy to assist.

Bed leveling can differ slightly from printer to printer, always look online first as the 3D printing community has a lot of resources available and will often have a video addressing this issue. Alternatively drop us an email at info@3dmeta.com.au and we’ll be happy to assist.

This issue is almost always caused by either an unlevel bed or the nozzle being to far from the bed. We suggest releveling your bed, adjusting your nozzle height (aka Z off set) and also cleaning your print surface, ideally with IPA (isopropyl alcohol).

This can be caused by a couple of issues. We suggest firstly filtering your resin back into the bottle, removing any lumps. Releveling and cleaning your build plate. Cleaning your vat and FEP sheet as well as inspecting your FEP sheet for any damage.

Yes, to change or cancel your order please contact us at info@3dmeta.com.au

While this can be hard to do once your order has left us, please contact us straight away at info@3dmeta.com.au to change your shipping address

We do double check all orders but picking errors can occur for time to time. Please contact us at info@3dmeta.com.au and we’ll arrange the correct item to be sent to you.

If you’ve received damaged goods, please contact us at info@3dmeta.com.au and we’ll arrange a replacement.

Yes, for return orders please email us at info@3dmetacom.au with your order number.

Yes, we charge shipping for all orders under $149, for orders above $149 we offer free standard shipping.

Currently we ship Australia wide via the website, we are looking at changing this soon to include international shipping. We can ship internationally but you will need to contact us directly at info@3dmeta.com.au

You will be sent tracking information when your order has been shipped, if you didn’t or can’t find it, please contact us at info@3dmeta.com.au and we’ll send you this information.

We ship our orders with either Australia Post, Sendle or Couriers Please, for express shipping we offer Australia Post’s Express Post service. Services can be selected at checkout.

Currently this service isn’t available through the website but if you contact us at info@3dmeta.com.au we’d be happy to help you out.